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Untenable coming of age ceremony

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FAQs

The bar and the shop

Know where to find us

The brewery is located at 8 rue Jean Marie Lehn, in the Parc du Rosenmeer activity area in Rosheim (67560). Directions: from the D500, take the Rosheim exit. At the roundabout, take the ZAC du Rosenmeer exit (landmark: Pâtisserie Gross). At the end of the street, turn right then look for the blue sign "Les Intenables" it will be on your right.

Hours of operation

In winter, only the direct sales store is open: Monday to Friday from 9 a.m. to 5 p.m.

In summer, weather permitting, the terrace bar is open Wednesday, Thursday and Friday from 4 p.m. to 9 p.m.! Shop hours therefore change to:

Monday and Tuesday: 9 a.m. to 5 p.m.

Wednesday, Thursday, Friday: 9 a.m. - 9 p.m.

Means of payment

CB or cash.

Orders & Deliveries

Minimum order

In order not to send packages for very few cans, the minimum order is 12 items.

Delivery methods and times

You can choose delivery to a Pick Up relay point, in 3 to 5 working days, or Chronopost delivery to your home in 2 working days. During busy periods, such as Christmas, these delivery times may be extended by several days.

The choice of relay point is offered to you AFTER payment.

Damaged or missing cans?

In the event of missing items: two solutions will be offered to you, reimbursement of the missing items or the creation of a purchase voucher worth twice the amount of the items missing.

In the event of a transport problem resulting in a damaged order: you will receive a voucher for the value of what has been rendered unfit for consumption.

In both cases, send an email to contact@lesintenables.com to tell us about your problem.

Our complete T&Cs available at the bottom of the page.

Je n'ai pas cherché mon colis à temps, que faire ?

Les frais de retour de colis nous sont facturé 12€ par Chronopost, nous comptons donc sur vous pour ne pas prévoir de colis sur des périodes d'absence ou de téléphoner à votre point relais pour prévenir de votre retard afin de limiter les renvois.

Si votre colis nous a été retourné car le délais de mise à disposition en point retrait a été dépassé, vous recevrez un mail afin de choisir parmi les solutions suivantes :

- la ré-expédition de votre colis en point relais au tarif de 9.90€ (4€ de participation au frais de retour et 5.90€ de livraison)

- la ré-expédition de votre colis à domicile au tarif de 13.90€ (4€ de participation au frais de retour et 9.90€ de livraison)

- le remboursement de votre commande après déduction de la totalité des frais de retour (12€) et des frais bancaires lié au paiement CB (1.8% du montant de votre commande)

Rental of dispensers & 30L drums

How to book?

We have two single nozzle dispensers and one double nozzle dispenser available for hire. Send an email to contact@lesintenables.com with the date you wish to rent. We will email you the list of available barrels and their prices.

In high season (April to July and September/October) it is advisable to make your request at least 2 months in advance.

Rates and deposit

Rentals are made in 4-day increments, including the pick-up and return days of the printer. Examples: you rent for a weekend, you pick it up on Friday and bring it back on Monday.

Single-spout dispenser: €15 incl. tax

Puller with two spouts: €25 incl. tax

The rental is free from two barrels consumed. A deposit check (not cashed) of 400€ will be requested.

Resumption of drums

We collect all empty barrels for recycling. We also take back unused full barrels on two conditions:

- that they have not been pierced

- that you do not bring back more than the half ordered. Example: you have ordered 4 barrels, you can bring back up to 2, you have ordered 2 or 3 barrels, you can bring back 1.

CONTACT US

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Delivery to a relay point free from €80!