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FAQs

The bar and the shop

Know where to find us

The brewery is located at 8 rue Jean Marie Lehn, in the Parc du Rosenmeer activity area in Rosheim (67560). Directions: from the D500, take the Rosheim exit. At the roundabout, take the ZAC du Rosenmeer exit (landmark: Pâtisserie Gross). At the end of the street, turn right then look for the blue sign "Les Intenables" it will be on your right.

Hours of operation

In winter, only the direct sales shop is open: Monday to Friday from 9 a.m. to 5 p.m.

In summer weather permitting, the bar on the terrace is open, the shop also switches to these hours: Wednesday, Thursday and Friday from 4 p.m. to 9 p.m.

To find out the exact date on which the schedules change, go to our social networks or write to us!

Means of payment

CB or cash.

Orders & Deliveries

Minimum order

In order not to send packages for very few cans, the minimum order is 12 items.

Delivery methods and times

You can choose delivery to a Pick Up relay point, in 3 to 5 working days, or Chronopost home delivery in 2 working days. During busy periods, such as Christmas, these delivery times can be extended by several days.

Damaged or missing cans?

In the event of missing items: two solutions will be offered to you, reimbursement of the missing items or the creation of a purchase voucher worth twice the amount of the items missing.

In the event of a transport problem resulting in a damaged order: you will receive a voucher for the value of what has been rendered unfit for consumption.

In both cases, send an email to contact@lesintenables.com to tell us about your problem.

Our complete T&Cs available at the bottom of the page.

Rental of dispensers & 30L drums

How to book?

We have two single nozzle dispensers and one double nozzle dispenser available for hire. Send an email to contact@lesintenables.com with the date you wish to rent. We will email you the list of available barrels and their prices.

In high season (April to July and September/October) it is advisable to make your request at least 2 months in advance.

Rates and deposit

Rentals are made in 4-day increments, including the pick-up and return days of the printer. Examples: you rent for a weekend, you pick it up on Friday and bring it back on Monday.

Single-spout dispenser: €15 incl. tax

Puller with two spouts: €25 incl. tax

The rental is free from two barrels consumed. A deposit check (not cashed) of 400€ will be requested.

Resumption of drums

We collect all empty barrels for recycling. We also take back unused full barrels on two conditions:

- that they have not been pierced

- that you do not bring back more than the half ordered. Example: you have ordered 4 barrels, you can bring back up to 2, you have ordered 2 or 3 barrels, you can bring back 1.

CONTACT US

MERCI !

Nous remercions l'Union Européenne et le Fond Européen de Développement Régional pour leur subvention d'un montant de 127 860€ sur un projet global de 639 300€ dans le cadre de l'agrandissement et de la modernisation de la brasserie. Cette aide nous a permis l'achat de nouveaux matériels de brassage plus performants, plus écologiques et plus ergonomiques, ainsi que la création de 3 emplois.

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